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Bright Start to Successful Selling

Who should attend:

Suitable for new, prospective and existing sales people with little or no formal training who need the best possible understanding of the sales process. On return to the workplace, delegates will be able to sell with confidence, enthusiasm and determination.


Interactive written workshop with group, individual activities.


To understand how the sales process works and how you can make an impact by improving sales productivity through effectiveness in planning and conducting sales calls.


  • Personal objectives
  • Planning
  • Using the right information
  • Pre-call preparation
  • The sales process
  • Understanding the customer needs
  • Handling objections
  • Presenting the solution
  • Closing the sale
  • Post-call analysis
  • Personal plan of action


  • 1 day
  • Course notes
  • Group and individual Exercises
  • Style will be highly interactive
  • Personal Timetabled Action Plans

Course Type: Interactive written workshop with group, individual activities
Duration: 1 Day
Trainer: Peter Cooksley
General Admission: £295 plus VAT
Early Bird: £265 plus VAT
Public Sector/Not for Profit: £249 plus VAT
Early Bird – Public Sector/Not for Profit: £224 plus VAT
Venue: TBC

For more information please Email CustomerTrain Limited or call Anne-Marie on 0777 389 9234.