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Email Marketing

MAKING AN IMPACT

This is a one day workshop for individuals or managers of teams who use email as a primary communication medium in their dealings with customers, suppliers and/or colleagues. The workshop will cover the key elements of effective and professional communication by email, including: To email or not to email – choosing your medium, Creating a great first impression, The impact of writing style – how to get the tone right, Relationship and rapport, Email etiquette, The devil’s in the detail – shy apostrophes make a difference and Excellent endings.

Benefits of attending

This workshop will help you to:

  • Present a positive, professional image when you email people
  • Make your emails easy to read and understand
  • Get the tone right – sound confident, knowledgeable and build and maintain professional relationships
  • Spot and avoid common mistakes and pitfalls

Brief Outline

This workshop will cover the key elements of effective and professional communication by email, including:

  • To email or not to email – choosing your medium
  • Creating a great first impression
  • The impact of writing style – how to get the tone right
  • Relationship and rapport
  • Email etiquette
  • The devil’s in the detail – why apostrophes make a difference!
  • Excellent endings

Course Type: Workshop
Trainer: Peter Cansdale / Nickie Hawton
Time: 09.30 – 17.00
General Admission Fee: £240.00 + VAT/Early Bird: £216.00 + VAT
Public Sector/Not for Profit: £195.00 + VAT/Early Bird: £175.50 + VAT

For more information please Email CustomerTrain Limited, call Anne-Marie on 0777 389 9234 or fill in the form below.

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