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Influencing and Persuasion Skills

Who should attend:

Positive Influencing Skills is relevant to all people. There is an old adage that says, “If you are not influencing, you are being influenced”. All successful people have a common denominator and that is their ability to influence and persuade others to help them achieve better results.


1 day interactive written workshop with group, individual activities.


To give delegates the confidence to deal with situations and getting the results they want through influencing and not through control.


  • Personal objectives
  • How do you influence
  • The do’s and don’ts of influencing
  • Using the correct questions during hot seating role play
  • Your own style of influencing
  • Neuro Linguistic exercises
  • Creating rapport
  • Body language
  • Personal plan of action


  • Course notes
  • Self-awareness exercises
  • Role play exercises with actors
  • Group and individual Exercises
  • Style will be highly interactive
  • Personal Timetabled Action Plans

Course Type: Interactive written workshop with group, individual activities
Duration: 1 Day
Trainer: Peter Cooksley
General Admission: £295 plus VAT
Early Bird: £265 plus VAT
Public Sector/Not for Profit: £249 plus VAT
Early Bird – Public Sector/Not for Profit: £224 plus VAT

For more information please Email CustomerTrain Limited, call Anne-Marie on 0777 389 9234 or fill in the form below.

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